Publications -> Conference Papers

Elderly Friendliness Evaluation of Mobile Assistants


Authors: D. Wang, X. Yu, S. Fauvel, A.-H. Tan, and C. Miao
Title: Elderly Friendliness Evaluation of Mobile Assistants
Abstract: The rapidly increasing elderly population in many developed and developing countries poses great challenges to elderly care systems. To alleviate the problem of a shrinking workforce to deliver elderly care, using mobile intelligent assistants to lessen the caregivers' workload becomes a promising solution. However, the friendliness of such mobile assistants, which is seldom measured in a quantitative manner, may hinder their acceptance by the elderly users. In this paper, we propose a formalized systematic approach named Elderly Friendliness Evaluation Methodology (EFEM) to measure the elderly friendliness of any product, service or system. Furthermore, we apply EFEM to evaluate the elderly friendliness of five commercial mobile assistants and three prototypes. The comparison results show that the commercial assistants are less elderly-friendly than the prototypes. The high Elderly Friendliness Scores (EFSs) achieved by the prototypes suggest that they are highly likely to be well accepted by elderly users.
Keywords: 
Conference Name: 2nd IEEE International Conference on Agents (ICA'17)
Location: Beijing, China
Publisher: IEEE
Year: 2017
Accepted PDF File: Elderly_Friendliness_Evaluation_of_Mobile_Assistants_accepted.pdf
Permanent Link: https://dx.doi.org/10.1109/AGENTS.2017.8015316
Reference: D. Wang, X. Yu, S. Fauvel, A.-H. Tan, and C. Miao, “Elderly friendliness evaluation of mobile assistants,” in Proceedings of the 2nd IEEE International Conference on Agents (ICA’17). IEEE, July 2017, pp. 115–120.
bibtex: 
@inproceedings{LILY-c118, 
    author = {Wang, Di and Yu, Xinjia and Fauvel, Simon and Tan, Ah-Hwee and Miao, Chunyan},
    title  = {Elderly Friendliness Evaluation of Mobile Assistants},  
    booktitle = {Proceedings of the 2nd IEEE International Conference on Agents (ICA'17)}, 
    year  = {2017}, 
    month = {July}, 
    pages = {115-120}, 
    location = {Beijing, China},
    publisher = {IEEE},
 }