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Novel Functional Technologies for Age-friendly E-commerce


Authors: X. Tian, L. Meng, S. Liu, Z. Shen, E.-S. Chng, C. Leung, F. Guan, and C. Miao
Title: Novel Functional Technologies for Age-friendly E-commerce
Abstract: In this paper, we present an age-friendly E-commerce system with novel assistive functional technologies, aiming at providing a comfortable online shopping environment for the elderly. Besides incorporating human factors for the elderly into the design of user interface, we build an age-friendly system by improving the functional usability. First, to improve the searching experience, we design a multimodal product search function, which accepts image, speech, text and the combination of them as inputs to help the elderly find products easily and accurately. Second, we develop a product reputation function to provide an objective evaluation of products’ quality, which helps the elderly filter out low-quality products while saves their energy in product comparison. Additionally, to reduce the elderly’s visual burden when browsing the Web, a personalized speech feedback function is designed to provide speech assistant for the elderly. Our system has been testified using real-world E-commerce data, and the result demonstrates its feasibility.
Keywords: Age-friendly e-commerce; Elderly; Usability; Multimodal search; Personalized speech feedback; Product reputation
Conference Name: 3rd International Conference on Human Aspects of IT for the Aged Population
Location: Vancouver, Canada
Publisher: Springer International Publishing
Year: 2017
Accepted PDF File: Novel_Functional_Technologies_for_Age-friendly_E-commerce_accepted.pdf
Permanent Link: https://dx.doi.org/10.1007/978-3-319-58536-9_13
Reference: X. Tian, L. Meng, S. Liu, Z. Shen, E.-S. Chng, C. Leung, F. Guan, and C. Miao, “Novel functional technologies for age-friendly e-commerce,” in Proceedings of the 3rd International Conference on Human Aspects of IT for the Aged Population. Springer International Publishing, July 2017, pp. 150–158.
bibtex: 
@inproceedings{LILY-c127, 
    author = {Tian, Xiaohai and Meng, Lei and Liu, Siyuan and Shen, Zhiqi and Chng, Eng-Siong and Leung, Cyril and Guan, Frank and Miao, Chunyan},
    title  = {Novel Functional Technologies for Age-friendly E-commerce},  
    booktitle = {Proceedings of the 3rd International Conference on Human Aspects of IT for the Aged Population}, 
    year  = {2017}, 
    month = {July}, 
    pages = {150-158}, 
    location = {Vancouver, Canada},
    publisher = {Springer International Publishing},
 }